Privacy policy

Ffembi is an innovation and entrepreneurship support organization based at the National ICT Innovation Hub in Nakawa, Kampala, Uganda. We are responsible for the personal data we collect through this website and our related services, including our ecosystem map.

We handle personal data in line with Uganda's Data Protection and Privacy Act, 2019.

We collect only what we need, in three ways.

• Information you give us: your name, email, phone number, organization, role, and anything you write in a message, booking or application. If you claim or edit a profile on our ecosystem map, we also collect the details you add to it.
• Information from bookings: when you book a call, our scheduling provider collects the details you enter and shares them with us.
• Technical information: basic data such as your browser, device, approximate location and the pages you visit, collected when you use the site.

Our map shows organizations and people who build or support innovation in Uganda. Much of it comes from public sources, and some comes from the people and organizations themselves. We keep sources attached to what we publish.

If you appear on the map and want something corrected, updated or removed, contact us and we will act on it promptly.

• To reply to your messages and book calls.
• To provide our services, such as introductions, programmes, coaching and learning resources.
• To build and maintain the ecosystem map.
• To understand how the site is used and improve it.
• To produce research and reports, using aggregated or anonymized data wherever possible.
• To meet our legal obligations.

We use your personal data when you have given consent, when it is needed to provide something you asked for, when we have a legitimate interest that does not override your rights (such as keeping the map accurate), or when the law requires it. You can withdraw consent at any time.

We do not sell personal data. We share it only in these cases:

• Service providers that help us run the website, store data, send email and schedule calls. They may only use your data to provide those services.
• Partners, mentors, hubs or investors, when you ask us to introduce you or agree to it.
• Authorities, when the law requires it.

We use only the cookies and similar tools needed to run the site and understand its use in general terms. If we add anything that tracks you for advertising, we will ask for your consent first and update this page.

We keep personal data only as long as we need it for the purposes above, or as the law requires. When we no longer need it, we delete it or anonymize it.

We use reasonable technical and organizational measures to protect your data from loss, misuse and unauthorized access. No system is completely secure, so we cannot guarantee absolute security.

Some of our providers store or process data outside Uganda. When that happens, we take steps to make sure your data stays protected to a standard that meets the law.

You have the right to:

• Ask what personal data we hold about you and get a copy.
• Ask us to correct data that is wrong or incomplete.
• Ask us to delete your data, or stop using it.
• Object to how we use your data.
• Withdraw your consent at any time.

To use any of these rights, contact us using the details below. If you are not happy with how we handle your data, you can also complain to Uganda's Personal Data Protection Office, which sits within the National Information Technology Authority (NITA-U).

Our website and services are not aimed at children under 18, and we do not knowingly collect their personal data. If you think a child has given us their data, tell us and we will delete it.

Our site links to other websites and tools, including our ecosystem map and booking page. We are not responsible for how they handle your data, so please read their policies.

We may update this policy from time to time. The date at the top shows when it last changed. If we make a significant change, we will say so on the site.